Privacy Policy

Introduction

malira GmbH ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our risk analysis services.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect personal data in several ways when you interact with our services. The data we collect includes:

• Contact Information: Name, email address, phone number, and company details when you contact us or request our services
• Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools
• Communication Data: Content of your messages, inquiries, and correspondence with us
• Service Data: Information provided during risk analysis consultations and assessments

How We Use Your Information

We use your personal data for the following purposes based on legitimate legal grounds:

• Service Provision: To provide risk analysis services, respond to inquiries, and fulfil contractual obligations
• Communication: To communicate with you about our services, send updates, and respond to your requests
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Business Operations: To improve our services, conduct business analysis, and maintain our website
• Marketing: With your consent, to send you information about our services and industry insights

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contractual Necessity: Processing necessary for the performance of our services
• Legitimate Interest: For business operations, service improvement, and communication
• Legal Obligation: To comply with applicable laws and regulations
• Consent: For marketing communications and non-essential cookies

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that assist us in providing our services (e.g., hosting, analytics)
• Legal Authorities: When required by law or to protect our legal rights
• Business Partners: With your consent, for specific service delivery purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain contact and service data for up to 7 years after the last interaction, unless a longer retention period is required by law.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restriction: Request limitation of processing in certain situations
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the competent supervisory authority. In Germany, this is the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI) or your local data protection authority.